Effective Date: [October 2024]
Welcome to Elegantize! These Terms of Service (“Terms”) govern your access to and use of our wedding decoration services, as well as the website elegantize.com. By using our services or visiting our website, you agree to these Terms. Please read them carefully. If you do not agree with any part of these Terms, please refrain from using our services or website.
Acceptance of Terms
By accessing or using elegantize.com or utilizing our wedding decoration services, you agree to these Terms, along with our Privacy Policy and Cookie Policy. These Terms apply to all users, clients, and visitors who access or use our website and services.
Services Overview
Elegantize specializes in wedding decoration services. Our offerings include, but are not limited to, consultation, event coordination, venue decoration, floral arrangements, lighting, and related services. Specific details of the services provided will be outlined in your contract or agreement with us.
Service Customization
We aim to tailor our services to meet your preferences. However, some service elements may be subject to availability, venue restrictions, or other factors, which will be discussed with you during the planning process.
Eligibility
Our services are available to individuals who are at least 18 years old. By using our services, you confirm that you meet this age requirement and have the legal authority to enter into these Terms and any related agreements.
Booking and Payment Terms
To secure our wedding decoration services, the following steps are necessary:
- Booking Confirmation: A signed contract outlining the scope of services.
- Deposit: A non-refundable deposit may be required to confirm your booking. This will be specified in your contract.
- Payment Schedule: Payment terms, including due dates, will be detailed in your contract. Full payment is typically required before the wedding day.
Failure to meet payment terms may result in the cancellation of services or additional fees.
Cancellations and Refunds
- Cancellation by the Client: If you need to cancel your booking, refer to the cancellation terms in your contract. Deposits are typically non-refundable, and refunds for additional payments may be based on a sliding scale, depending on the timing of the cancellation.
- Cancellation by Elegantize: In exceptional circumstances, such as unforeseen events or failure to meet payment terms, we reserve the right to cancel services. In such cases, we will provide a full refund of any payments made, excluding non-refundable deposits.
Changes to Services
Any changes to the scope of services (e.g., decorations, venues, or timelines) must be requested in writing and agreed upon by both parties. Depending on the nature of the change, additional fees may apply.
Client Responsibilities
You agree to:
- Provide accurate information about your wedding preferences, guest list, venue, and any other relevant details.
- Ensure that all necessary permits, licenses, and permissions for the event venue are secured.
- Communicate promptly with Elegantize throughout the planning process to avoid delays or misunderstandings.
Failure to provide accurate or timely information may impact our ability to deliver the agreed-upon services.
Third-Party Vendors
During the planning and execution of our services, we may collaborate with or recommend third-party vendors (e.g., photographers, caterers, florists). While we work with trusted partners, Elegantize is not responsible for the actions or services of these third-party vendors. Any agreements made with them are separate from your contract with Elegantize.
Intellectual Property
All content and materials provided by Elegantize, including website content, designs, logos, and images, are the intellectual property of Elegantize or our licensors. You may not reproduce, distribute, or create derivative works based on our content without our written consent.
Limitation of Liability
To the fullest extent permitted by law, Elegantize will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website, including but not limited to delays, cancellations, or events beyond our control.
We will make every effort to execute your wedding plan as agreed, but circumstances such as weather, venue conditions, or unforeseen events may affect the final outcome. While we will not be liable for such circumstances, we will work diligently to provide alternative solutions.
Force Majeure
Elegantize will not be responsible for delays, cancellations, or failure to perform services due to events beyond our control, such as natural disasters, pandemics, strikes, or other events classified as force majeure. In such cases, we will work with you to reschedule or adjust services as feasible.
Indemnification
You agree to indemnify and hold Elegantize, its officers, directors, employees, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of our services, breach of these Terms, or violation of any third-party rights.
Dispute Resolution
In the event of a dispute arising from the use of our services or website, we encourage you to contact us to seek a resolution. If a resolution cannot be reached, the dispute will be governed by the laws of [Insert Jurisdiction], and any legal action will be subject to the courts of [Insert Jurisdiction].
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions or concerns about these Terms of Service or our wedding decoration services, please contact us:
Elegantize Support Team
Email: info@elegantize.com
Phone:+1 (347) 686-4562
Address: 10 Millers Lane New Hyde Park, New York 11040
Thank you for choosing Elegantize! We look forward to making your wedding day a truly unforgettable experience.